A common problem with Samsung washing machines is the SC error code on the Samsung washer or the 5c trouble code. The error starts when the washing machine has trouble draining. Because pumping is the only way to get rid of water, users may get frustrated when trying the system. If the pumping process doesn’t work, users will have to drain the machine by hand again before moving on to the next step of fixing.
One of the most common errors that users record is the sc error code, which means that the drain cycle took too long. Before putting the machine back together, it is best to look closely at several internal factors. To avoid unneeded machine disassembly, it is best to take a certain method.
Before you start the step-by-step instructions below, you may want to turn off your washer for a short time. Then, turn on the washer again and see if the error code is still there. If it is gone, your washer should work again.
The goal of this article is to explain in detail what causes the SC error code on the Samsung washer and how to fix it so that your washer can work again.
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What is so error code on the Samsung washer?
Error codes are meant to let people know when something might be wrong with the washer’s system. By knowing these error numbers, users can do a good job of troubleshooting the sc error code, which is also called the 5c error code, which shows up on some models where the number 5 looks like the letter S. If the Samsung washer shows the error number sc (5c), it means that there is a problem with the draining system.
This problem is probably caused by a blockage in the pump, drain pump filter, or drain hose. If the SC error code on the Samsung washer isn’t caused by a blockage, it could be because the pump motor isn’t working right, or it could be because there was a problem with the control board.
Below is a list of the most common causes of the sc (5c) error code, along with detailed instructions on how to fix the problem.
What are the causes of the SC error code on the Samsung washer?
The error codes and what they mean can be different depending on the type and when it was made. The “sc” error code on Samsung washers is a general sign that could mean several different problems. The following list shows some possible reasons:
Water Supply Problem: If the “sc” error code shows up, it could mean that there is a problem with the water flow to the washing machine. The problem could be caused by low water flow, or something in the water hose, like a kink or a clog.
Drainage Problem: The “sc” error can be caused by a clogged or obstructed drain hose or pump filter, which makes it hard for the washer to drain.
Suds or Overloading: The “sc” error can be caused by too many suds, which can be caused by using the wrong type of soap or too much detergent. If you put too much in the washer, it could cause several problems.
Unbalanced Load: If the washer notices that the load isn’t balanced while it’s in the spin cycle, it can show the SC error code on the Samsung washer as a safety step to keep the machine from getting damaged.
Motor or PCB Issues: The “sc” error number could be caused by a problem with either the washer’s motor or its electronic control board, which is often called the PCB.
Door Lock Problem: The SC error code on the Samsung washer that shows up on the washer’s screen can be caused by a broken door lock or sensor.
How to fix the SC error code on the Samsung washer?
You need to find out what went wrong to cause the Samsung washer error code sc (5c). Below is a list with detailed instructions on how to fix the problem.
Clear The Drain Pump Filter
The drain pump filter is held in place by this panel. A Samsung SC (5c) error code is often fixed by clearing the drain pump filter, which is a normal maintenance job.
To clean the drain pump filter, you’ll need a few important things. These include an appropriate container for water to drain into, a cloth that can be used to soak up any possible leaks, dish soap for cleaning, water to help with the cleaning process, and a brush that can reach and clean the various crevices.
Check the drain hose
The SC error code on the Samsung washer can also be caused by a clogged drain hose. Use your fingers to feel along the drain hose to see if there are any possible blockages. Most of the time, to get the best results, it’s best to unplug the drain hose and use a drain snake or something similar to clear out any clogs. To clean out the drain line, you should first take it off and then run water through it.
To check the drain hose, you may need pliers to undo clamps or a screwdriver to remove screws that hold the drain hose to the back of the washing machine.
Unfreeze the Drain Hose
If your washing machine is in a place that doesn’t have enough heat and gets cold, it could have frozen. Because of this, a manual defrosting process will have to be done.
To start, find the drain line that is close to the bottom of the washing machine. Steady heat to the drain hose, taking care to maintain continuous movement of the hair dryer. It is important to avoid overheating, which could cause the hose to melt.
A different way to do it is to put a towel in water that has hit the boiling point and then wrap the towel around the hose.
Pump clogged
Pump noise, whether continuous or intermittent, can be caused by small items like coins, nails, screws, hair clips, or rubber bands getting stuck in the pump mechanism. The fact that there is a low-level acoustic rumble shows that the node is working, even though it is blocked. Turn off the filter system, turn on the drainage mode, and watch how the impeller moves as it spins.
It is best to carefully check the pump exit chamber and the area under the impeller for any blockages that might be hiding. If these things are in the way, they should be removed right away to make sure the pump works well. Usually, this step is done right away after the pump filter has been looked at.
Check the damaged pump
When the washing machine won’t spin, won’t drain water, and shows the error code sc (5c), 90% of the time it’s because of a problem with the pumping system. But don’t assume that a damaged pump is always quiet. The rotor can turn at normal speed, but the fan can’t move. Or, on the other hand, make a few turns because the shaft slips. This is why the Samsung washer error code sc shows up when it drains.
How do you test the pump?
- Turn the washer on its side to get to the connections.
- Take off the front plate and control panel.
- Use a multimeter to see if the electrical connection is still working at the terminals. Most standard pump windings have about 165 ohms of resistance. However, the resistance of the pump may be different in different types of washing machines.
- If everything is fine but the sc (5c) error keeps coming up, you should call an expert who will do a thorough check.
A damaged pump needs to be changed. It costs about $20 on average.
Faulty Control Board
Sometimes, the control board can go wrong, causing the machine to show an error code for no reason. If the SC error code on the Samsung washer turns out to be a temporary problem, you should unplug the washer for a short time. By doing this, the internal circuits will be reset, which will stop the error code from happening.
When there is a problem with a control module, it can be very hard to figure out what is wrong and then fix it. The easiest way is to just get a new board and put it in place of the old one.
For the best results, it’s best to start the process by contacting Samsung customer service. Their team of experts will help you find a new control board and find a skilled technician who has been trained by the factory to repair it for you.
Pressure switch obstruction
When this happens, the washing machine shows the sc error code (5c), which means that the water has stopped moving. The washing machine drains just fine, but because of a blockage, the pressure system gets the wrong messages, which it sends to the control board. The car “thinks” that it is still full, so it doesn’t start spinning quickly.
What to do to clean the pressure switch?
- Turn off the power to the equipment
- Take off the panel
- Unscrew the rubber tube from the pressure switch
- And slowly blow on it
If the drum is empty and air can’t get in or out, dirt or limescale must have built up somewhere. The SC error code on the Samsung washer can sometimes be caused by a broken water level monitor.
Additional video Information
Here’s where you can find out more:
- How To: Samsung Drain Pump DC31-00054A
- Samsung Washer Drain & Circulation Pump Assembly Replacement
- How To: Samsung Drain Pump Assembly DC96-01700A
- Samsung Drain Pump Replacement
FAQs
Q: What does an SC error code on a Samsung washer mean?
A: On a Samsung dryer, the sc error code, which is also called the 5c error code, means that there is a problem with the draining system. It could be because the drain pump, the drain pump filter, or the drain hose is clogged. If it’s not because of a clog, it could be a problem with the pump motor or the control board.
Q: Can I fix my Samsung washer’s SC error code myself?
A: Yes, you can try to fix your Samsung washer’s SC error code yourself. But you must take safety measures, unplug the washer before fixing it, and be careful when taking it apart or handling its parts. If you’re not sure how to fix something or don’t feel safe doing so, it’s best to call a qualified appliance repair technician for help.
Q: What should I do if I’ve tried all the steps but am still getting the SC error code on the Samsung washer?
A: If you’ve tried all the fixing steps and the SC error code on the Samsung washer keeps coming up, it could mean that there’s a bigger problem or that you need help from a professional. In these situations, it’s best to call Samsung’s customer service or a certified technician to find out more and fix the problem.
Is there any maintenance I can do to make sure I don’t get the SC error code again?
The SC error code is less likely to happen if you do regular maintenance, like cleaning the drain pump filter and checking the drain hose for clogs. Also, using the right kind and amount of soap, not putting too much in the washer, and making sure the load is balanced during the spin cycle can help prevent problems.
Mustafa Al Mahmud is the founder and owner of Gizmo Concept, a leading technology news and review site. With over 10 years of experience in the tech industry, Mustafa started Gizmo Concept in 2017 to provide honest, in-depth analysis and insights on the latest gadgets, apps, and tech trends. A self-proclaimed “tech geek,” Mustafa first developed a passion for technology as a computer science student at the Hi-Tech Institute of Engineering & Technology. After graduation, he worked at several top tech firms leading product development teams and honing his skills as both an engineer and innovator. However, he always dreamed of having his own platform to share his perspectives on the tech world. With the launch of Gizmo Concept, Mustafa has built an engaged community of tech enthusiasts who look to the site for trusted, informed takes on everything from smartphones to smart homes. Under his leadership, Gizmo Concept has become a top destination for tech reviews, news, and expert commentary. Outside of running Gizmo Concept, Mustafa is an avid traveler who enjoys experiencing new cultures and tech scenes worldwide. He also serves as a tech advisor and angel investor for several startups. Mustafa holds a B.S. in Computer Science from HIET.