Tips for Designing the Best Custom EMR & EHR Software

Custom EMR & EHR Software: Having proper data management is vital in the healthcare industry. Data analytics and artificial intelligence are revolutionizing the use of data in disease and patient management. Modern healthcare providers use the latest EMR & EHR software to manage their data.

However, the biggest debate around EMR & EHR software is whether to go for off-the-shelf apps or a custom option. While off-the-shelf software offers a baseline solution, tailor-made EMR & EHR software has the potential to transform how healthcare providers deliver care.

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Below are the top considerations when designing custom EMR & EHR software.

Understanding Target User Needs

The first part of the software development cycle is identifying customer needs. The chances of the project failing are high if you don’t consult the end-users during development. The first step is consulting doctors, nurses, and other workers within the healthcare industry.

Top healthcare software developers like Empeek collect information and data on what they expect the app to do and what features are needed. This collaborative approach ensures that the software caters to the healthcare provider’s needs.

For example, a healthcare facility specializing in pediatric care needs growth charts and immunization records on the admin dashboard.

Integration and Streamlining the Workflow

Custom EMR & EHR software should be simple to use and streamline the workflow. Nobody wants to spend several minutes clicking through different tabs to enter or review patient records. First, focus on building a simple and intuitive user interface with clear navigation.

You can implement drag-and-drop features and keyboard shortcuts for easy maneuverability. Also, consider adding scripts to automate repetitive tasks. A good example would be having scripts handling data backups, receipt generation, and appointment scheduling.

Another feature worth having is easy integration with other existing apps. You can integrate a custom EMR & EHR software with a POS app for easy tracking of transactions and customer payments reconciliation.

Data and Information Security

Data from healthcare is valuable. Malicious hackers will attack the app, looking for weak points to exploit. Some off-the-shelf EMR & EHR software have poor security features. Some developers also add a backdoor entrance to their apps, where they can access hospital and patient information without authorization.

Building custom EMR & EHR software allows you to implement robust security features and policies during the design phase. Ensure that your software adheres to HIPAA regulations and other relevant data privacy laws.

Add multi-factor authentication or OTP on all logins and use the best data encryption services in your database to safeguard patient information.

Regular Updates and Data Backups

Build with scalability in mind. This allows you to add more features and services to the EMR & EHR software to meet end-user demands. Also, add automatic backups to a secure cloud storage system. This will help you recover data and resume services faster in case of an attack or data loss.

Work on updating the apps with new features to make them faster and more secure. You can add data analytics and AI tools to help analyze patient data. This will improve service delivery and boost performance within your workforce.

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